Contact Us

Our services


Get in touch with our helpful team today to connect, learn more and share your experience.

If we are unable to answer your question or provide support, we will make a referral to a service who can. 


You can contact us to book or cancel an appointment for our Financial Hardship Services between 9am and 3pm daily or to make a general enquiry about any of our other services via phone on 9401 2699. 

To learn more about our services, you can also download our program and service brochure.

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  • Due to high demand for financial hardship services (financial counseling and emergency relief), appointments must be made.

  • Walk-ins available for food relief at the Heathridge Neighbourhood Centre only.

  • When making appointments over the phone, please call between the hours of 9am-3pm Monday to Friday.

  • Please notify us of any cancellations as soon as possible.

Office Opening Hours over Christmas and New Year holidays

Our office is closed between December 24 and re-opening on January 10 at 9am.

General and media enquiries

Please contact The Spiers Centre on 9401 2699 or email us at for all other general enquiries including:

  • media and speaking requests 

  • partnership opportunities 

  • fundraising proposals

  • bequests 

  • research collaborations

Office Locations


Neighbourhood Centre

2 Albatross Court,

Heathridge WA 6027



Joondalup Lotteries House

Suite 3/70 Davidson Terrace,

Joondalup WA 6026

*By appointment only



Hepburn Family Centre

46 Highclere Blvd,

Marangaroo WA 6064

*By appointment only