Cathy, our Financial Counsellor, has a client who she has seen multiple times. The client has had major personal issues over the past few years and has finally made the first step to reclaiming her life. They have spoken at length in the past about using her experiences to put them into giving back to those who are struggling. The client has now commenced a training program which will lead to casual employment. She was very grateful for all our help and told Cathy that she hoped never to return for assistance again (in the nicest possible way).